Research Project "HRM 4.0"

 

 

The Internet of Things („IoT“) is widely used as a „disruptive“ technology changing fundamentally the methods of future industry and deployment.

Due to linking physical objects ("things") with the internet it gets possible

  1. to collect automatically numerous quantities in the things-embedded sensors („sensors“) and
  2. to "control" things remotely via internet („actuator“).

In this way things become "smart things" that can support their users with numerous "smart services". This induces modifications of production processes ("Industry 4.0") as well as content, requirement, responsibility, organization, etc., modifications of gainful work ("Work 4.0").

There are still questions in their original state concerning modifications of Human Resource Management that appear

  1. in the view of the modified requirements due to Industry 4.0 and Work 4.0 as well as 
  2. in the view of the modified technical potentials due to the Internet of Things („HRM 4.0“).

In this area in particular "disruptive" modifications are also expected. Employees in the production area as well as service sectors will perform their work in the future with and in smart things to provide internal or external customers' work results.

The project "HRM 4.0" is aimed at doing research of the IoT-induced changes in Human Resource Management and advancement of "Smart HR Services".

Smart things will lead thereby to one of enormous data amounts about employees as they ascertain data about work amounts, quality of work, etc., via sensors at short time intervals ("Big Data"). Smart things will fundamentally modify, on the other hand, division of work between man and machine as smart things will take over measuring, controlling, decision-making and monitoring tasks.  

The project is, therefore, aimed at advancement of

  • requirements for future HRM,
  • on this basis – (re)action possibilities of the future HRM in the form of various application scenarios („use cases“) and
  • smart HR services.

Thus, the fundamental idea of the project is to use expressively numerous and new personnel management opportunities of the Internet of Things in consideration of numerous and new personnel management requirements.

Digital services should be developed under the term "Smart HR Services" to support HR managers in their future work with personnel. Possible sample scenarios are approximately as follows:

  1. smart personnel deployment planning, which determines qualitative and quantitative needs on basis of sensor data and, hence, also generates personnel planning in near- and real time,
  2. smart personnel development that recognizes development needs on basis of sensor data and – also in near- and real time – provides it in the form of assistance services or JIT-learning units, or 
  3. smart personnel assessment that evaluates employees' performance provided on the basis of sensor data.

In all scenarios data and privacy protection forms a central part in terms of "privacy-by-design".

Contact person: Prof. Dr. Stefan Strohmeier

Activities:

  • 26.03.2015: Talk "Big HR Data - Stand und Entwicklungen" at the Conference "HR: Zukunft im Visier"
    Conference organizer: Bildungswerk der Bayerischen Wirtschaft gGmbH (bbw) in collaboration with Study Programme Executive Master of Human Resource Management at Ludwig Maximilian University of Munich, HR Alliance, German Association for People Management (DGFP) and media partner "Personalmagazin"
  • Implementation of an expert study on "HRM 4.0: Qualifying of disruptive IoT-caused modifications of HRM" (Final Report)
  • Implementation of an empirical study on "Big Data/HR Analytics im Human Resource Management" (4.400 companies in Germany)
  • Development of demonstrators for Smart HR Services