Publikationen

Hier finden Sie eine Auswahl an Publikationen.  Die vollständigen Publikationslisten finden Sie auf den jeweiligen Seiten der Mitarbeiter.

Publikationen

Beiträge in referierten Zeitschriften
  • Seeber, I., Waizenegger, L., Seidel, S., Morana, S., Benbasat, I., Lowry, P. B. 2020 „Collaborating with technology-based autonomous agents: Issues and research opportunities”, Internet Research, Vol. ahead-of-print No. ahead-of-print. doi.org/10.1108/INTR-12-2019-0503
  • Feine, J., Gnewuch, U., Morana, S., Maedche, A. 2019 „A Taxonomy of Social Cues for Conversational Agents”, International Journal of Human-Computer Studies, 132, 138-161
  • Maedche, A., Legner, C., Benlian, A., Berger, B., Gimpel, H., Hess, T., Hinz, O., Morana, S., Söllner, M. 2019 „AI-Based Digital Assistants Opportunities, Threats, and Research Perspectives”, Business & Information Systems Engineering, 61 (4)
  • Morana, S., Kroenung, J., Schacht, S., Maedche, A. 2019 „Designing Process Guidance Systems”, Journal of the Association for Information Systems (JAIS), 20 (5), 499–535
  • Morana, S., Schacht, S., Scherp, A., Maedche, A. 2017. „A Review of the Nature and Effects of Guidance Design Features”, Decision Support Systems, 97, 31–42. 
  • Maedche, A., Morana, S., Schacht, S., Krumeich, J., Werth, D. 2016. „Catchword - Advanced User Assistance Systems”, Business & Information Systems Engineering, 58 (5)
Beiträge auf Konferenzen
  • Feine, J., Gnewuch, U., Morana, S., Maedche, A. 2019. „Gender Bias in Chatbot Design”, Chatbot Research and Design: Third International Workshop, CONVERSATIONS 2019, Amsterdam, The Netherlands, November 19-20, 2019, Revised Selected Papers. Ed.: A. Følstad, 79–93, Springer, Cham
  • Feine, J., Morana, S., Maedche, A. 2019. „Designing a Chatbot Social Cue Configuration System”, 40th International Conference on Information Systems (ICIS 2019), München, 15.-18. Dezember 2019, AIS eLibrary
  • Maedche, A., Gregor, S., Morana, S., Feine, J. 2019. „Conceptualization of the Problem Space in Design Science Research” Extending the Boundaries of Design Science Theory and Practice – 14th International Conference on Design Science Research in Information Systems and Technology, DESRIST 2019, Worcester, MA, USA, June 4–6, 2019, Proceedings. Ed.: B. Tulu, 76–91, Springer International Publishing, Cham
  • Gnewuch, U., Morana, S., Adam, M.P.T., Maedche, A. 2018. “Faster is Not Always Better: Understanding the Effect of Dynamic Response Delays in Human-Chatbot Interaction”, Proceedings of the Twenty-Sixth European Conference on Information Systems (ECIS2018), Portsmouth, UK.
  • Gnewuch, U., Morana, S., Maedche, A. 2017 “Towards Designing Cooperative and Social Conversational Agents for Customer Service”, Proceedings of the 38th International Conference on Information Systems (ICIS), Seoul, ROK, December 10-13, 2017. Research-in-Progress Papers, AISeL, Seoul, ROK
Weitere Veröffentlichungen
  • Morana, S., Maedche, A. 2018 „AI-Enabled User Assistance: Designing Human-Intelligent System Cooperation“, ICIS 2018 TREO Talks
  • vom Brocke, J., Fettke, P., Gau, M., Houy, C., Maedche, A., Morana, S., Seidel, S. 2017. “Tool-Support for Design Science Research: Design Principles and Instantiation”. SSRN Electronic Journal
  • Morana, S., Friemel, C., Gnewuch, U., Maedche, A., Pfeiffer, J. 2017. “Interaktion mit smarten Systemen - Aktueller Stand und zukünftige Entwicklungen im Bereich der Nutzerassistenz”, Wirtschaftsinformatik und Management, 9 (5)