Prof. Dr. Stefan Morana

Head of Department

Prof. Dr. Stefan Morana

Campus C3 1, Room 213
66123 Saarbrücken


Phone: +49 681 302-3785

Office hours by appointment



  • 2023 Appointment as Full Professor at Saarland University
  • 2020 - 2023 Junior Professor at Saarland University
  • 2016 - 2020 Postdoctoral Researcher at the Karlsruhe Institute of Technology
  • 2015 Doctorate in Economics at the University of Mannheim
  • 2012 - 2015 Technical Consultant at Freudenberg Sealings Technolgy
  • 2012 - 2015 Research Assistant at the University of Mannheim
  • 2010 - 2012 Research Assistant at the University of Applied Sciences Darmstadt
  • 2010 Master of Science in Computer Science
  • 2007 - 2010 Master studies in Computer Science at the Hochschule Darmstadt and University of Wisconsin, Platteville
  • 2007 Bachelor of Science in Computer Science
  • 2004 - 2007 Bachelor studies in Computer Science at the University of Applied Sciences Darmstadt

Research Projects (Selection)

  • Design and effects of human-chatbot interaction (see
  • Context-aware multimodal Human-Computer Interaction with EnBW
  • Innovation project "Interactive online class for methods in business informatics"



  • Gnewuch, U., Morana, S., Hinz. O. Kellner, R., Maedche, A. “More than a Bot? The Impact of Disclosing Human Involvement on Customer Interactions with Hybrid Service Agents”, Information Systems Research (ISR) 
  • Jacob, F., Grosse, E., Morana, S., König, C. 2023 “Picking with a robot colleague: A systematic evaluation of technology acceptance in human‒robot collaborative warehouses”, Computers & Industrial Engineering: June 2023, 109262
  • Schick, A., Feine, J., Morana, S., Maedche, A., Reininghaus, U. 2022 “Validity of Chatbot Use for Mental Health Assessment: An Experimental Study”, JMIR mHealth uHealth;10(10):e28082, DOI: 10.2196/28082
  • Toreini, P., Langer, M., Maedche, A., Morana, S., Vogel, T. 2022 “Designing Attentive Information Dashboards”, Journal of the Association for Information Systems (JAIS), 23(2), 521-552. DOI: 10.17705/1jais.00732
  • Diederich, S., Brendel, A., Morana, S., Kolbe, L. 2022 “On the Design of and Interaction with Conversational Agents: An Interdisciplinary Review of Human-Computer Interaction Research”, Journal of the Association for Information Systems (JAIS), 23 (1), 96–138. doi: 10.17705/1jais.00724 
  • Winkelhaus, S., Grosse, E., Morana, S. 2021 “Towards a Conceptualisation of Order Picking 4.0”, Computers & Industrial Engineering 159, 107511 
  • Seeber, I., Waizenegger, L., Seidel, S., Morana, S., Benbasat, I., Lowry, P. B. 2020 „Collaborating with technology-based autonomous agents: Issues and research opportunities”, Internet Research, Vol. ahead-of-print No. ahead-of-print.
  • Feine, J., Gnewuch, U., Morana, S., Maedche, A. 2019 „A Taxonomy of Social Cues for Conversational Agents”, International Journal of Human-Computer Studies, 132, 138-161
  • Morana, S., Kroenung, J., Schacht, S., Maedche, A. 2019 „Designing Process Guidance Systems”, Journal of the Association for Information Systems (JAIS), 20 (5), 499–535
  • Morana, S., Schacht, S., Scherp, A., Maedche, A. 2017. „A Review of the Nature and Effects of Guidance Design Features”, Decision Support Systems, 97, 31–42.

For the complete list of my publications, please see my ResearchGate profile and my Google Scholar profile.