How to avoid rental scams

If you are moving to a new city for your studies and are looking for a flat on the private housing market, it is important to be well informed. 

Unlike student unions or halls of residence, where advance payments are sometimes common, there are often fraudulent offers from private landlords. Some people try to deceive students with fake adverts or false landlord profiles. 

This page is designed to help you recognise typical scams on the private market and find a flat more safely.

Not sure if a property listing is legitimate?
You may have been scammed and don't know who to turn to?
Please contact our Welcome Center Team and we will support you.

mail: welcome@uni-saarland.de
phone: +49 (0) 681 302 71128

7 practical tips for recognising and avoiding housing fraud

1. If an offer seems too good to be true, it probably is!

Scammers often attract people with furnished, newly renovated apartments in excellent locations offered at unusually low prices. They usually highlight cleanliness and high-quality furniture.
Tip: Check typical rental prices in the area using online platforms and be cautious if an offer is significantly below the local average.

2. All viewing enquiries will be declined.

Scammers often avoid personal or video viewings, claiming they are abroad or too busy.
Tip: Always insist on a viewing — either in person or via video call. If the landlord refuses or makes excuses, it’s a clear warning sign. Be cautious!

3. Secure the apartment before you have seen it.

Scammers often ask for advance payments, claiming there is high demand for the apartment. They may promise a refund to gain your trust.
Tip: Never transfer any money before you have seen the apartment and received a valid rental contract.

4. Do not rely on a copy of your ID – and never send your own documents.

Scammers often request copies of ID documents but only communicate in writing, avoiding phone or video contact.
Tip: Do not send any ID documents until you have clearly verified the landlord’s identity and that their offer is genuine. 

5. Be cautious when asked to transfer money to a foreign bank account.

When you receive a payment request, always double-check the bank account details. Scammers often use foreign bank accounts.
Tip: Only make payments to a German bank account to reduce the risk of fraud.

6. Check whether a property management company is responsible

If you find an apartment in a multi-family building, it may be helpful to check whether a property management company is responsible for the property.
Tip: If a property management company is mentioned, contact them directly to verify that the landlord is legitimate. 

7. Google, your friend and helper

Sometimes, even a quick Google search can help you identify a scam.
Tip: Look up the address and/or the landlord to check whether they actually exist or have received any reviews or warnings.

What to do in case of fraud?

If you have already transferred money or shared personal information, it is important to act quickly. Proceed as follows:

  • Report the incident to the police — ideally in writing and with all available documents (e.g. emails, payment confirmations).
  • Contact your bank to find out if the payment can still be stopped or reversed.
  • Report the apartment listing to the respective online platform (e.g. wg-gesucht.de, Immobilienscout24).
  • Secure all evidence: save emails, chat logs, screenshots, and payment receipts.